Privacy Policy

Effective date: September 2, 2026

1. Information We Collect

• Account information: email address and password (stored securely and hashed by our authentication provider), and any display name you set.
• Content you submit: visit reports and ratings (field condition, bathrooms, concessions, shade, water access, etc.), optional free-text notes, and the visit date if you provide one.
• Usage data: basic technical data like device/browser type and pages visited, used to keep the Service working and secure.

Subscription & purchase information: if you subscribe to How's the Field? Premium, our payment processors (Apple, via StoreKit and RevenueCat, for the app; Stripe for the website) handle your payment details directly — we never see or store your card number. We receive limited purchase information from them (such as subscription status, plan, and renewal date) so we can unlock premium features on your account.

2. How We Use Information

• To operate the Service, including showing reviews and complex details to other users;
• To maintain your account and let you sign in;
• To detect abuse, spam, and fraudulent reviews;
• To communicate with you about your account (e.g., email confirmation); and
• To improve the Service.

3. What Other Users See

Your reviews are shown publicly alongside a complex's listing. If you submit a review anonymously, your display name is hidden from other users, but the review content itself is still public. We don't display your email address to other users.

4. Sharing

We don't sell your personal information. We share data only with service providers who help us run the Service under confidentiality obligations — currently Supabase, which hosts our database and handles authentication; and, if you subscribe to Premium, Apple/RevenueCat (for in-app subscriptions) and Stripe (for web subscriptions), which process payments and share limited subscription status data back to us — or when required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.

5. Data Retention & Deletion

We keep account and review data for as long as your account is active. You can request deletion of your account and associated personal information at any time by emailing us (below); some anonymized or aggregated review data may be retained to preserve the accuracy of complex listings.

6. Cookies & Local Storage

We use essential cookies/local storage to keep you signed in and remember basic preferences. We don't use third-party advertising trackers.

7. Children's Privacy

The Service is intended for parents, coaches, and other adults, and is not directed to children. We don't knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we'll remove it.

8. Your Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, email us at the address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above.

10. Contact

Questions or requests about your data? Reach us at support@howsthefield.com.